Welcome to The Space Dance & Arts Centre Online Booking Portal!

Our online booking portal is your one-stop destination to manage everything related to your dance journey at The Space. From booking classes to checking studio availability, purchasing passes, and reviewing your account details, it’s all just a few clicks away.

Here’s what you can do with the portal:

 

    1. Book dance classes: Browse our class schedule and secure your spot with ease.
    2. Purchase or top-up class passes: Never miss a class by keeping your pass up to date.
    3. Track your dance journey: View your class history, upcoming bookings, and remaining pass credits.
    4. Studio availability: Check when our studios are available if you’re looking to book some practice time.
    5. Redeem vouchers: Got a free class voucher? Redeem it through the portal.
    6. Manage your account: Update your contact details and payment information, all in one place.

 

To book a class, simply log in, choose your class from the schedule, and confirm your spot. It’s that easy! Ready to dance? Sign in or create an account to get started!

 

Go to the Online Booking Portal HERE

Frequently Asked Questions

How can I log in?

If you’re an existing Space customer, you can register with: Click here: https://thespace.com.au/portal/register
Your barcode or user id (case sensitive) and email to register – call us on 9529 3949 if you don’t know your barcode.
You will need to create a password (we don’t have an existing password for you).
See first option on pic below “Already a customer at The Space”
If you haven’t yet been to The Space and you need to create an account with us, you will need to fill out a form with: Click here: https://thespace.com.au/portal/newregister
Your First and Last Names
Your Mobile Number
Your Email Address
See third option on pic below “New to The Space”

How can I top up my class pass?

Click on “Balance & Topup” in the home menu dropdown or click on the “Passes” icon on the dashboard.
You will see a list of active pass types that you have on your account. Here you will see: The pass type
The status of your pass
The number of classes remaining
The timeframe on the pass
When your pass expires
When your pass was purchased
Select the pass that you would like to purchase from the drop down menu
Enter your payment details.
Click “Pay Now” to confirm your payment

NB: All passes purchased on the portal (including single passes) are not refundable or transferable

classes remaining 2

How can I register for a class?

Click on “register for Class” in the menu dropdown or click on the “classes” icon in the dashboard.
At the top of the screen you will see how many classes you have left remaining on your pass.
You will also see a list of classes already booked so you can check this list to see which classes you have already booked into.
You will see a section called “Upcoming Classes”. Here you can select the class that you would like to attend.
You will be asked to click “Yes, Book Me In!” to confirm and your class will appear in the “Booked Classes” list.

classes remaining

How do I redeem a Free Class Voucher?

Go to the Account Page

Click on Redeem Voucher

Enter Voucher Code

How do I search for a class or a particular day?

There is a “filter results…” search bar located underneath the “Topup” button. You can type in a dance style, teacher or a day of the week.

Can I change to a different class if I have booked the wrong class?

To change classes you will need to contact The Space on 9529 3949 or email: info@thespace.com.au

How can I pay for a class or pass?

You can pay with your credit card
We unfortunately do not accept American Express.
Currently we are unable to accept other payment gateways such as PayPal or Alipay
All passes purchased on the portal (including single passes) are not refundable or transferable

Is my payment information secure?

Your credit card information is not stored on our servers. It is sent straight to the bank for processing.
The Space website uses SSL/TLS encryption technology to ensure your credit card details are protected.

Do I need to print out my pass?

No, the receptionist will mark you off by your full name.

Can I cancel or have a refund?

No refunds are available for booked in classes and cancellations are not allowed with less than 4 hours notice.
With such limited numbers in classes, teachers, The Space and other students all miss out if people try to cancel last minute.

What should I do if I’ve forgotten my password?

Select the “Forgotten your password” option on the sign in screen
Type in your email address and click on the “Reset” button.
You should receive an email with instructions on how to reset your password.

Can I access the portal via my tablet or smartphone?

The Portal is a web application and can be accessed via any internet-connected device including computers, laptops, iPads, tablets and smartphones.

How can I check studio availability?

This page provides an indication of likely studio availability.
Please choose a date from the date picker
To make a booking you do still need to Call or Email us at The Space.
Here is an example of what it looks like

Who should I contact if I am having any problems with The Space Portal?

Please call the staff at The Space on 9529 3949 or email info@thespace.com.au

Need more help? Call us on 9529 3949 or email info@thespace.com.au.